Here are some common reasons you may be having trouble signing in to your Widespread Media hosting control panel:
  • You forgot your username or password.
  • Your bill is overdue - If your balance is overdue and your account will be suspended until payment is made.
  • Cookies are disabled - If the login page tells you that you must enable "Cookies" in your browser, please re-enable acceptance of cookies in your browser and then login again. If you don't know how to do this, please check here or contact support.
  • No such account - To log into the Widespread Media Control Panel, you need to have already signed up for at least one hosting account.
  • Incorrect username or password - Make sure you are using the same username (such as "bobg") and password that you use to FTP files and to retrieve your mail. Do not use your email address (which takes the form bobg@mydomain.com).
  • Caps Lock - Make sure your "caps lock" key is not on. Usernames and passwords are case sensitive; "password" is not the same as "PaSSwoRd".